This Privacy Policy explains how b955 collects, uses, stores, and protects your personal data when you access or use the b955 platform at b955.bid. We are committed to handling your information responsibly and transparently. Please read this document in full before using any b955 service.
Six core commitments that define how b955 handles every Pakistani player's personal information.
All data transmitted between your device and b955 servers is encrypted with 256-bit SSL — the same standard used by major Pakistani banks like HBL and UBL. Your login credentials, personal details, and transaction data are never sent in plaintext.
b955 does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances. Your information is used only to provide the b955 service, comply with legal obligations, and prevent fraud.
b955 collects only the personal data that is strictly necessary to operate the platform, verify your identity, process transactions, and comply with our international gaming licence obligations. We do not collect data we don't need.
b955 retains your personal data only for as long as required to provide the service and fulfil legal obligations. Player account data is typically retained for 5 years following account closure, in line with standard gaming licence requirements.
You have the right to access, correct, delete, or restrict the processing of your personal data held by b955. Data subject requests are processed within 30 days. Contact [email protected] to exercise any of your data rights.
Every instance of personal data processing at b955 has a documented legal basis — contract performance, legal obligation, or legitimate interest. We do not process your data without a lawful reason, and we do not use your data for purposes incompatible with those disclosed here.
This Privacy Policy ("Policy") sets out the data protection practices of b955 ("b955", "we", "us", "our", "the Platform", "the Operator") in relation to the personal information of individuals who access or use the b955 online casino and sports betting platform, available at b955.bid and all associated pages, subdomains, and mobile interfaces.
This Policy applies to all current and former registered players, visitors to the b955 website who have not registered an account, and any individual who communicates with b955 by any means, including email, live chat, and support tickets. By using the b955 platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.
This Policy should be read in conjunction with the b955 Terms & Conditions and Responsible Gaming Policy, which together form the complete set of rules governing the b955 player relationship.
2.1 Identity of Controller. For the purposes of applicable data protection law, b955, operating through b955.bid, is the data controller responsible for the personal data collected through the platform. As data controller, b955 determines the purposes and means of processing your personal information.
2.2 Contact. All data protection enquiries, access requests, erasure requests, and complaints regarding b955's handling of personal data should be directed to the b955 Data Protection contact point at: [email protected] with the subject line "Data Protection Enquiry". b955 will respond to all data protection communications within 30 calendar days of receipt.
b955 collects the following categories of personal data in the course of providing its services:
| Category | Specific Data Points | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, passport number (where provided) | Registration & KYC verification |
| Contact Data | Email address, mobile phone number, postal address | Registration & account management |
| Financial Data | Payment method identifiers (JazzCash/EasyPaisa account reference, bank account name), deposit and withdrawal history, transaction amounts | Deposits, withdrawals, KYC |
| Gaming Data | Betting history, game play records, wager amounts, win/loss records, session duration, bonus usage | Active use of platform |
| Technical Data | IP address, device type, operating system, browser type, login timestamps, session identifiers | Platform access |
| Communication Data | Support ticket content, live chat transcripts, email correspondence with b955 | Customer support interactions |
| Preference Data | Favourite games, opted-in marketing preferences, responsible gaming settings (deposit limits, session timers) | Ongoing account use |
b955 does not collect special categories of sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data) unless specifically required and legally permitted for identity verification purposes under KYC obligations.
b955 collects personal data through the following means:
Information you provide directly to b955 when you: register for an account; submit identity verification documents; make a deposit or withdrawal request; contact b955 customer support; respond to a survey or promotion; or update your account profile settings.
Information collected automatically when you use the b955 platform, including your IP address, device identifiers, browser characteristics, page view data, clickstream data, and the dates and times of your sessions. This data is collected through server logs, cookies, and similar tracking technologies described in Section 7 of this Policy.
b955 may receive personal data from third-party sources in limited circumstances, including: identity verification service providers used for KYC compliance; fraud prevention and anti-money laundering screening services; and payment processors who provide transaction confirmation data. All third-party data sources used by b955 are contractually bound to operate lawfully and in compliance with applicable data protection standards.
b955 processes personal data only where there is a clearly identified lawful basis for doing so. The following table sets out the primary purposes for which b955 processes your data and the corresponding legal basis for each:
| Purpose | Legal Basis |
|---|---|
| Creating and managing your b955 account | Contract performance |
| Processing deposits and withdrawals | Contract performance |
| KYC identity verification before withdrawal | Legal obligation (gaming licence requirements) |
| Anti-money laundering (AML) monitoring | Legal obligation |
| Fraud detection and prevention | Legitimate interest |
| Responsible gaming monitoring and tools | Legal obligation & legitimate interest |
| Age verification (21+ enforcement) | Legal obligation |
| Customer support | Contract performance & legitimate interest |
| Platform improvement and analytics | Legitimate interest |
| Promotional and bonus communications (opted-in) | Consent |
| Legal proceedings and dispute resolution | Legal obligation & legitimate interest |
Withdrawal of Consent. Where b955 processes your data on the basis of consent (for example, for marketing communications), you may withdraw that consent at any time by contacting b955 support or updating your account preferences. Withdrawal of consent does not affect the lawfulness of any processing carried out prior to the withdrawal.
6.1 Principle of Minimal Sharing. b955 shares personal data with third parties only where strictly necessary for the provision of the b955 service, compliance with legal obligations, or the prevention of fraud. b955 does not sell, rent, or otherwise disclose personal data to third-party marketers, data brokers, or advertising networks.
6.2 Categories of Third-Party Recipients. b955 may share your personal data with the following categories of third parties:
6.3 Data Processing Agreements. All third-party processors who handle personal data on b955's behalf are required to enter into data processing agreements that mandate appropriate technical and organisational security measures and restrict the use of personal data to the specific purposes for which it was disclosed.
7.1 Use of Cookies. b955 uses cookies and similar tracking technologies (including web beacons and session storage) to operate the platform, maintain your login session, remember your preferences, analyse platform performance, and detect fraudulent activity. Cookies are small text files stored on your device by your web browser.
7.2 Types of Cookies Used by b955.
7.3 Managing Cookies. You may control or delete cookies through your browser settings. Note that disabling strictly necessary cookies will prevent the b955 platform from functioning correctly. Disabling other categories of cookies will not affect your ability to use the platform but may reduce certain functionality and personalisation features.
8.1 Technical Safeguards. b955 implements a comprehensive suite of technical security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include, but are not limited to:
8.2 Organisational Safeguards. In addition to technical measures, b955 maintains organisational data security policies that govern how staff handle personal data, including training requirements, access provisioning processes, and incident response procedures.
8.3 Breach Notification. In the event of a personal data breach that poses a risk to player rights and freedoms, b955 will notify affected players without undue delay and will take all appropriate remediation steps to contain and mitigate the breach.
b955 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | Gaming licence obligation |
| KYC identity documents | 5 years from submission date | AML regulatory requirement |
| Financial transaction records | 7 years from transaction date | Financial regulation |
| Gaming/betting history | Duration of account + 5 years post-closure | Gaming licence obligation |
| Support communications | 3 years from last interaction | Legitimate interest (dispute resolution) |
| Technical/log data (IP, session) | 12 months rolling | Security & fraud prevention |
| Marketing preference records | Until opt-out or account closure | Consent management |
Upon expiry of the applicable retention period, b955 will securely delete or anonymise your personal data in a manner that prevents its reconstruction. Data that has been anonymised beyond any possibility of re-identification may be retained indefinitely for aggregate analytics purposes.
As a user of the b955 platform, you have the following rights in relation to your personal data. These rights are subject to applicable legal limitations and b955's legitimate interests and legal obligations:
Request a copy of all personal data b955 holds about you, along with information about how it is being used. Requests are fulfilled within 30 days of verification.
Request correction of any inaccurate or incomplete personal data b955 holds about you. Most account details can be updated directly from your b955 account settings.
Request deletion of your personal data where b955 has no further legal basis for retaining it. Note that data subject to legal retention requirements cannot be erased during the mandatory retention period.
Request that b955 suspends certain processing of your data while a dispute about accuracy or legitimate interest is being resolved, without necessarily deleting the data.
Receive your personal data in a structured, commonly used, machine-readable format where technically feasible, allowing you to transfer it to another service provider.
Object to b955's processing of your data where that processing is based on legitimate interest, including for direct marketing purposes. An objection to marketing will be honoured immediately.
Exercising Your Rights. To exercise any of the rights described above, please contact b955 at [email protected] with the subject line "Data Subject Request". b955 will verify your identity before processing any data subject request and will respond within 30 calendar days. Where a request is particularly complex or b955 receives a high volume of requests, the response period may be extended by a further 60 days, with notification provided to you.
11.1 Strict Age Restriction. The b955 platform is strictly intended for adults aged 21 years and older. b955 does not knowingly collect, process, or store personal data of individuals under the age of 21. If b955 becomes aware that personal data has been collected from an individual under 21 years of age, that data will be immediately deleted and the associated account closed.
11.2 Parental Controls. b955 supports the use of parental control software and encourages parents and guardians to use internet filtering tools to prevent minors from accessing gambling websites. b955 cooperates with Pakistani internet service providers in their efforts to implement age verification and content filtering where technically available.
12.1 Cross-Border Transfers. As an internationally licensed online gaming platform, b955 may transfer your personal data to countries outside of Pakistan in the course of providing its services. This includes transfers to countries where b955's servers, KYC providers, game studios, and fraud prevention systems are hosted or operated.
12.2 Transfer Safeguards. Where personal data is transferred internationally, b955 ensures that appropriate safeguards are in place to protect your information. These safeguards include contractual obligations on receiving parties that meet or exceed the data protection standards described in this Policy, and the application of additional technical security measures to data in transit.
12.3 Specific Transfers to Pakistani Payment Providers. Transactions processed through JazzCash, EasyPaisa, and Pakistani bank partners are handled by those providers' own infrastructure, which remains within Pakistan's banking system. These providers are subject to State Bank of Pakistan regulations and their own published privacy policies.
13.1 No External Links Policy. The b955 platform does not include links to third-party external websites or embed third-party advertising content that would expose player data to those external parties' privacy practices.
13.2 Game Studio Content. Games available on b955 are provided by licensed third-party game studios integrated into the b955 platform. These games operate within the b955 environment and do not independently collect personal data beyond the session data described in Section 3. Players do not leave the b955 platform when playing these games.
13.3 No Responsibility for External Sites. If you navigate away from b955.bid through a URL you have typed or copied independently, b955 is not responsible for the privacy practices of any third-party site you visit. This Policy applies only to the b955.bid domain and its direct subdomains.
14.1 Opted-In Communications Only. b955 will only send promotional communications — including bonus offers, game notifications, deposit reminders, and PSL/cricket betting promotions — to players who have expressly opted in to receive such communications during registration or via their account preferences settings.
14.2 Opt-Out. You may withdraw consent for marketing communications at any time by: (a) updating your notification preferences in your b955 account settings; or (b) contacting b955 support at [email protected] with the subject line "Unsubscribe". Opt-out requests will be processed within 48 hours. Note that withdrawing consent for marketing does not affect the processing of transactional communications (such as deposit confirmations, withdrawal notifications, and account security alerts) which are sent as part of the b955 service contract.
14.3 Personalisation. Where b955 uses your gaming history and preference data to personalise bonus offers or game recommendations, this personalisation is based on b955's legitimate interest in providing a relevant player experience. You may object to this processing by contacting b955 support.
15.1 Right to Update. b955 reserves the right to update this Privacy Policy at any time to reflect changes in the law, our data processing practices, or the services we provide. All updates will be published at b955.bid/privacy-policy with a revised effective date prominently displayed.
15.2 Notification of Material Changes. For material changes that significantly affect how b955 processes personal data or that reduce player data rights, b955 will provide advance notification via email to all registered players where technically practicable, at least 14 days before the changes take effect. Continued use of the b955 platform after the effective date of an updated Policy constitutes acceptance of the revised terms.
15.3 Review Recommendation. b955 recommends that players review this Privacy Policy periodically to remain informed of how their personal data is handled. The current version of this Policy is always available at b955.bid/privacy-policy.
16.1 Data Protection Contact. For any questions, concerns, or requests related to this Privacy Policy or b955's data protection practices, please contact:
Email: [email protected] (subject: "Data Protection Enquiry")
Support Hours: 24 hours per day, 7 days per week (Pakistan Standard Time)
Response Commitment: All data protection communications will receive an initial response within 5 business days and a substantive response within 30 calendar days.
16.2 Complaints. If you are dissatisfied with b955's response to a data protection concern, you have the right to lodge a complaint with the relevant regulatory authority. For players based in Pakistan, this includes the competent authority under Pakistan's data protection legislation, or the gaming authority under whose licence b955 operates. Details of the applicable licensing authority are available upon request from b955 support.
This Privacy Policy was last updated on 1 January 2026. The previous version of this Policy is available upon request from b955 support. All versions of this Policy are retained in b955's document archive.
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